Returns & Exchanges

At Jetty Home, we want you to love your space, which is why we offer a 30-day return window for all eligible home decor and furnishings. If your purchase isn't the perfect fit, we are committed to making the return or exchange process as seamless as possible.

1

Initiate Your Request

Visit our online returns portal with your order number and email address to select the items you wish to return or exchange.

2

Prepare Your Package

Carefully pack the items in their original packaging, ensuring all tags and protective materials are intact to prevent damage during transit.

3

Ship It Back

Print your prepaid shipping label and drop off the package at any authorized carrier location; a small return shipping fee will be deducted from your refund.

4

Receive Your Refund

Once our warehouse inspects the returned items, we will process your refund or ship your exchange within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing